Frequently Asked Questions
Everything you need to know about our curated wine selections and delivery services.
Do you ship wine internationally?
Currently, we only ship within the United States to states where direct-to-consumer wine shipping is legally permitted. Please check our shipping policy page for a full list of eligible states.
How do you ensure the wine isn't damaged during shipping?
We use specialized, insulated packaging designed to protect bottles from breakage and temperature fluctuations. During periods of extreme heat or cold, we may hold your shipment to ensure the wine's integrity remains intact.
Can I return a bottle if I don't like it?
We take great pride in our curation. While we cannot accept returns based on personal taste preferences, we will replace or refund any bottle that is corked or physically damaged upon arrival.
Is an adult signature required for delivery?
Yes, federal law requires that an adult 21 years of age or older must be present to sign for any package containing alcohol. We recommend shipping to a business address if you are not home during the day.
Do you offer local pickup or delivery in Atlanta?
Yes! Customers in the Atlanta area can select 'In-Store Pickup' at checkout or choose our local courier service for same-day or next-day delivery within a specific radius.
How should I store my wine after it arrives?
For best results, store your wine in a cool, dark place with a consistent temperature around 55°F (13°C). Bottles with natural corks should be stored on their sides to keep the cork moist.